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1 + 1 EXCLUSIVE PROGRAM

MEMBER+ ONLY

Program Overview

The Rattantan 1+1 Program is an exclusive benefit for members who purchase chairs through our official store. This program offers 1 free replacement chair after 1 year of ownership with no additional cost.

Eligibility

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MEMBER+

You are already registered as our Member+. You’re not a member? Become Member+ Now

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NO DISCOUNT

Didn’t use discount when placed the order. Every order that using discount is not eligible to join the program.

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1 ITEM, 1 REPLACEMENT

Each item is eligible for one replacement only. You can’t claim the same item more than once per order.

Canggu Curve Hanging Chair 4

Why 1+1 Program?

Double the Value
Buy 1 chair, Get 1 free after a year with no extra cost, no fine print. Just be a member and enjoy a full-value replacement.

Peace of Mind
Life happens such as wear, accidents, or simply wanting a fresh piece. We’ve got you covered with a brand new replacement.

No Expiry Pressure
Claim your free chair anytime after 1 year with no deadline, no stress.

Massive Savings
With just a $99/year or $199/lifetime membership, you unlock long-term value and protection that pays for itself fast.

Membership Benefits

Rattantan Membership Comparison
Benefits Non-Member Member+
1+1 Program Not Available ✓
Customer Support Business Hours Only 24/7
Exclusive Discount None 5% Off
Priority Shipping Standard Shipping ✓
Priority Production Time Standard (2 Weeks) 1 Week Faster
Early Access to New Collections No ✓
Extended Warranty 1 Year 5 Years
Referral Bonus Not Available ✓
Only $199 for a Life-time Investment Join Member+
1+1 Program Simulation

1+1 Program Simulation

Here’s how your free replacement benefit works as a Member+

Scenario 1: One Chair Purchase

  • Purchase Date: May 3, 2025
  • Claim Eligible From: May 4, 2026
  • Customer Action: Contact Rattantan support with order number and product condition
Outcome: Free replacement chair shipped (only 1 claim allowed)

Scenario 2: Two Chairs in One Order

  • Purchase Date: July 1, 2025
  • Claim Eligible From: July 2, 2026
  • Customer Action: Submit a claim for 2 chairs (can be done at once or separately)
Outcome: Two replacement chairs shipped (one per purchased item)

Ready Join Member+ Program?