Effective Date: December 21, 2023
Last Updated: February 14, 2025
1. Introduction
Welcome to Rattantan (“Company,” “we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [your website URL], engage with us on social media, or shop through Instagram Shopping and other Meta platforms.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect the following types of personal information:
a. Information You Provide to Us
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party providers)
• Order history
• Any communication you send us
b. Information We Automatically Collect
• IP address
• Device type
• Browsing behavior on our website
• Cookies and tracking technologies
c. Information from Third Parties
• If you interact with us via Meta (Instagram, Facebook), we may receive limited profile information based on your privacy settings.
3. How We Use Your Information
We use your information for the following purposes:
• Order Processing & Fulfillment: To process payments, arrange shipping, and provide customer support.
• Marketing & Promotions: To send personalized offers, newsletters, and product updates (you can opt out anytime).
• Website & Business Optimization: To analyze trends, improve our services, and enhance user experience.
• Compliance & Security: To detect fraud, comply with legal obligations, and ensure the security of our services.
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
• Service Providers: Payment processors, shipping carriers, and analytics platforms.
• Meta (Facebook & Instagram): If you shop through Instagram, Meta may collect data according to its own privacy policies.
• Legal Authorities: If required by law or to protect our rights.
5. Data Retention & Security
We retain your data only as long as necessary to fulfill our business and legal obligations. We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse.
6. Your Privacy Rights
Depending on your location, you may have the right to:
• Access, update, or delete your personal information
• Opt out of marketing emails (via the “Unsubscribe” link)
• Request a copy of your data
To exercise these rights, contact us at [email protected].
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser.
8. Third-Party Links
Our website and social media may contain links to third-party sites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Rattantan Industries LLC
Address: 8 The Green, STE R, Dover, DE 19901, United States
Email: [email protected]
Phone: +1 (501) 481-1147
